Importance of a Feedback Loop

Customer loyalty expert, Angela Bossie, of Listen360, discusses the importance of having a feedback loop from our latest webinar with Franchise Times: 3 Customer Retention Strategies That Fuel Revenue Growth. Watch the full recording here.

Listen360 helps franchisors and multi-location businesses gather instant, actionable feedback from their customers and employees to help make smart decisions and transform delighted customers into brand advocates through online reviews. Learn more at